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FAQS

Ticketing

Am I able to upgrade my general admission ticket for VIP/Preferred seating?


What are the venue ticket booth hours?


Do I need to purchase a ticket for my child?


Do you provide refunds for tickets?

General

What should I bring?


Are pets allowed?


Where do I park?


May I bring in outside food and beverage?


What are the food and beverage options at the venue?


What time does the venue open?


What time does the show start?


What time does the show end?


May I bring my child(ren) to concerts?


Do you give fan mail/gift packages/messages to bands performing at your venue?


Will you make a special announcement for a birthday, anniversary, etc.?


What are the disabled parking accommodations?


What are the disabled seating accomodations?


What are the deaf/hard of hearing accommodations for family movie nights?


Can I bring my camera?


How loud are the concerts?


I am coming from out of town, where should I stay?

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